Application Support Specialist

Professional One Co., Ltd.
ไทรน้อย นนทบุรี
฿ ตามตกลง  บาท
2-4  ปี
02 619 2161 Ext. 2

จำนวน 1 อัตรา

ไทรน้อย นนทบุรี

จันทร์ถึงศุกร์ เวลา 9:00-18:00 น.

- Able to work in shift or/and in Nonthaburi Zone.
- Design CRM, CDP technical solution based on business requirement (functional requirement)
- Create functional requirement specification document
- Manage help desk system internally.
- Understand customer requirement.
- Document and prepare service report to customer.
- Provide remote Application support and maintenance services to customer.
- Manage projects and effectively resolve customer issues.
- Work closely with the team to ensure timely completion of client deliverables.
- Develop and provide consultation to customer on the design, setup, and implementation of the Big Data Technology and Infrastructure.

- Bachelor's degree in BA, IT, Economics, Marketing, Business Computer, Mathematics, Statistics, Econometrics, Quantitative Marketing, Software Engineering, Computer Science or related fields.
- 2-4 years experiences in Application Support or Software Support field.
- Experience in SQL, CDP, ERP, SAP, SAS, CRM solution, Digital Consulting or Salesforce is a plus.
- Experience in Software and Architecture design, Software or Application development, Software development life cycle is a plus.
- Good command in English speaking, reading and writing skills.
- Service minded.
- SQL language, Data Analyst, Database, Database Schema and/or Dashboard, Power BI, CDP System and Notion skill.
- Good communication skills.
- High ability to learn new technology.
- Knowledge about CRM/Salesforce is a plus.
- Knowledge of Software installation and Setting up.
- Knowledge of Operating System (Cloud Technology) and TCP/IP Networking.

• ประกันสังคม
• ประกันอุบัติเหตุ
• ประกันสุขภาพ
• ค่าทำงานล่วงเวลา
• เงินโบนัสตามผลงาน
• วันหยุดพักผ่อนประจำปี
• ตรวจสุขภาพประจำปี